To stay competitive, it is essential to have technical support to optimize your website. At Prositeweb, we offer you complete 360-degree support for improving and updating your platform.
We offer full technical support covering maintenance, bug fixes, security updates, performance optimization, and user assistance. We can also help you with hosting, data backup, and server management.
You can contact us via our support form on our website, by email, or by phone. We also have an online ticketing system to track your requests and handle them efficiently.
We strive to respond to all support requests within 24 business hours. Resolution of issues depends on their complexity, but we prioritize emergencies, such as security issues or service interruptions.
Yes, we offer maintenance contracts that include regular security checks, software updates, performance optimizations, and priority technical support. These contracts are customizable to your specific needs.
If your site or application is compromised, contact us immediately. We offer disaster recovery services, including malware removal, backup restoration, and enhanced security measures to prevent future attacks.
Yes, we can provide technical support for websites and applications created by other developers. We will conduct an initial assessment to understand the structure and technologies used, and then offer appropriate assistance.
Absolutely, we offer performance optimization services that include caching, file compression, image optimization, and code improvement. These services can significantly reduce loading times and improve user experience.
Yes, we can help you migrate your website or application to a new platform, server, or hosting provider. We make sure to minimize disruptions and ensure a smooth transition.
We support a wide range of websites and applications, including WordPress sites, e-commerce, custom web applications, and more. Our team is proficient in many technologies and platforms.
To learn more, visit our services page on our website or contact us directly. We will be happy to discuss your needs and provide you with a free consultation to determine how we can help you.
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